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Represent and promote the dealership in a professional, honest manner at all times, including personal conduct, behavior, and appearance.
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Develop and maintain a good relationship/customer experience with customers within defined sales area.
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Performs a variety of support tasks within the Sales Department, including; assembling requisite documentation to complete the sales packet, updating future complete goods reports, generating John Deere Purchase Order, maintaining equipment records and applicable UCC-I filings, tracking and updating the customer order status, fielding customer inquiries.
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Responsible for marketing activities such as product shows, and demonstrations at the customer’s residence or business and dealership
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Represents the company for the sale of equipment and other assigned goods or services to customers in a defined sales area.
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Maintains current product knowledge on features and benefits of all equipment potentially saleable by the dealership.
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Assembles request documentation to complete the sales packet.
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Generates John Deer Purchase Orders.
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Maintains rental, and demonstration equipment records and applicable UCC-I filings.
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Monitors competitive activity/products and timely communicates to management accordingly. Keep abreast of trends in our customer’s business that will affect the products these customers will buy today and into the future
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Maintains sales management and account management information for all customers in the assigned territory.
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Maintains assigned company equipment (i.e. computer, cell phones, etc).
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Conducts new equipment field demonstrations.
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Updates future whole goods sales reports.
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Tracks, updates and maintains customer order status.
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Maintains current knowledge of used equipment values and ability to evaluate properly for trading purposes.
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Maintains current knowledge of financing options to assist customers with securing the purchase of new and used goods.
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Attends applicable sales training events/seminars.
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Maintains all paperwork related to the sales of goods and forwards to the proper personnel for processing and settling. Maintain in good, usable and current condition (electronic and/or paper as directed) all manuals, price lists and other documents given the individual by the company
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Fields customer inquiries and directs the issues to the proper parties within the dealership for resolution.
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Review all monthly sales compensation worksheets for accuracy.
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Approve receipt of all whole goods and verify completeness of receipt by comparing to whole good order. Work in conjunction with Sales Manager, responsible for follow-up and expediting of whole good orders.
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Maintains accurate records of whole good inventory and assist in any reconciliation of such inventory.
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Excellent customer relationship skills required.
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Ability to analyze and interpret basic sales reports.
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Ability to lift a minimum of 75 pounds; tasks may include lifting, bending, squatting, standing for prolonged periods and sitting.
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Must have analytical, business planning, problem solving, communication, motivational and interpersonal people skills.
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Performs various other duties as needed
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Ability to work varying shifts, weekends and holidays as needed.
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Follows all safety rules and regulations in performing work assignments.